This page was automatically translated using the online service DeepL. The translation is intended to aid understanding and may contain language-specific inaccuracies. The official text is written in German. Any discrepancies or differences resulting solely from the translation are not legally binding. In case of doubt, the German version shall prevail. It is recommended to consult a qualified translator in case of doubt.

Infection Control Consulting

  • Service description

    The Public Health Department provides general information on certain reportable infectious diseases, such as: What should you do if you become infected or if there is an outbreak? What are the modes of transmission? How high is the risk of infection? How can I protect myself and my family?

    As a regulatory authority, a local public health department is responsible for ensuring public hygiene and implementing infection control measures within its jurisdiction.

    As a local public health authority, it advises citizens and organizations on matters related to infection control and public health.

    One of the public health service’s (ÖGD) official duties is the infection control monitoring of medical facilities in accordance with the Infection Protection Act. The responsible public health department conducts infection control inspections at medical and public facilities and provides guidance in cases of hygiene deficiencies or local outbreaks of infectious diseases.

    The Public Health Service advises the public on vaccinations, the prevention of communicable diseases, and all matters related to drinking water and bathing water hygiene. This advice is provided free of charge to the public and is kept anonymous.

  • What documents are required?

    Please contact your local public health department to find out what documents are required to process your request.

  • What fees apply?

    Consultations with the Public Health Service (ÖGD) are free of charge.

  • What deadlines do I have to observe?

    Infectious disease counseling is not subject to any time limits.

  • Processing time

    Your local public health department can provide guidance either during office hours, by phone, or via email. The processing time and level of guidance provided vary depending on the topic and the specific circumstances of each case. If urgent and immediate action is required from an infection control perspective, your case will be given priority.

  • Legal basis

  • What else should I know?

    The Public Health Service (ÖGD) is considered the third pillar of the healthcare system, alongside outpatient and inpatient medical care. The ÖGD addresses population-based health issues and focuses on prevention—that is, preventing infectious diseases, for example.

    The Public Health Department provides support to residents within its jurisdiction who have limited access to standard health care or who live in difficult social circumstances.

  • Issuing body

    Forwarding service: Deep link to the original portal

Responsible departments

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