This page was automatically translated using the online service DeepL. The translation is intended to aid understanding and may contain language-specific inaccuracies. The official text is written in German. Any discrepancies or differences resulting solely from the translation are not legally binding. In case of doubt, the German version shall prevail. It is recommended to consult a qualified translator in case of doubt.

Apply for Long-Term Care Assistance

  • Service description

    Do you have health-related limitations that affect your independence or abilities, and are you therefore dependent on assistance from others? If so, under certain circumstances, you may be eligible for long-term care assistance.

    If you have long-term care insurance, your local long-term care insurance fund or your private long-term care insurance company—which administers the mandatory private long-term care insurance—is primarily responsible for covering your long-term care costs. However, depending on the type of service, the long-term care insurance will only cover costs up to certain maximum limits.

    If you are unable to cover the remaining costs, you may be eligible for social assistance benefits, such as care assistance.

    However, you may still be eligible for long-term care assistance even if you are not entitled to benefits under the long-term care insurance program—for example, if you are not covered by long-term care insurance or if your need for care is expected to last less than 6 months.

    The need for care may be due to physical, cognitive, or mental impairments, or to health-related stresses or demands that you are unable to compensate for or manage on your own.

    You should submit your application for long-term care assistance to your local social services agency.

    • If your long-term care insurance provider has already determined your care level, the social assistance agency is bound by that decision. This is contingent on the decision being based on facts that must be taken into account in both determinations.
    • If the long-term care insurance fund has not yet made a decision regarding your care level, the social assistance agency may take action itself if the matter is urgent. To this end, the social assistance agency may commission other experts or the Medical Service to assist in making its decision.

    You are eligible for long-term care assistance only if your income and assets—and those of your spouse or domestic partner—are insufficient, after covering living expenses and other general needs, to cover the uncovered costs of long-term care on your own. Children and parents who are obligated to provide support are only required to reimburse costs if their annual gross income exceeds 100,000 EUR.

    Under the long-term care assistance program, you are entitled to the following benefits:

    In Care Level 1:

    • Care Aids
    • Measures to Improve the Living Environment
    • digital healthcare applications
    • Additional support for using digital care applications
    • Deduction Amount

    For care levels 2 through 5:

    • Home care in the form of:
      • Care Allowance
      • home care assistance
      • Respite Care
      • Care Aids
      • Measures to Improve the Living Environment
      • other services
      • digital care applications
      • Additional support for using digital care applications
    • Partial-time care, meaning care provided intermittently during the day or at night at a day care or night care facility
    • Short-term care refers to temporary, full-time inpatient care when care is generally provided at home
    • Deduction Amount
    • Inpatient care, that is, long-term, full-time inpatient care

    The competent authority will review your documents. If you meet the relevant requirements, you will be granted long-term care benefits.

  • Procedure

    You will receive care assistance no earlier than the date on which the responsible social assistance agency becomes aware that the eligibility requirements for the benefits have been met.

    • As a person covered by long-term care insurance, you should first contact your local long-term care insurance fund or your private long-term care insurance company, which administers the mandatory private long-term care insurance.
    • The long-term care insurance fund or the long-term care insurance company appoints the
      • Medical Service (MD) or
      • other independent experts, or,
      • If you have private health insurance, Medicproof will prepare an assessment to determine your need for long-term care and your care level, and will clarify which benefits you are entitled to and the amounts of those benefits.
    • If these benefits are insufficient or if you are not entitled to any benefits at all, apply for long-term care assistance from your local social assistance agency. This also applies if you do not have long-term care insurance.
    • There, you will receive guidance and can inform the social services agency of your needs.
    • The social assistance agency will review the documents you have submitted and assess your income and assets, as well as those of your spouse or domestic partner, if applicable. For minors and unmarried individuals who require long-term care, the income and assets of their parents are taken into account.
    • If all requirements are met, you will receive a notice of approval.
  • Competent Authority

    Social Assistance Provider

  • Prerequisites

    • You have health-related limitations that affect your independence or abilities, making you dependent on assistance from others. This means you have physical, cognitive, or mental impairments, or health-related challenges or demands that you cannot compensate for or manage on your own.
    • The need for care must be at least as severe as that required to qualify for a legally defined care level. This means you must have at least Care Level 1. However, for individuals with care level 1, only limited benefits are provided under the long-term care assistance program. In contrast, individuals with care levels 2 through 5 have full access to these benefits.
    • You and your spouse or domestic partner—with whom you are not living separately—do not have sufficient income or assets to cover the cost of long-term care.
  • What fees apply?

    There are no fees.

  • What deadlines do I have to observe?

    There are no legally prescribed deadlines. However, you should apply for long-term care assistance before moving into a nursing home or before receiving home care services—or at least notify the relevant authorities of your needs in advance. This is because social assistance benefits—including care assistance—do not begin until the social assistance agency or the agencies it has commissioned become aware that the eligibility requirements for the benefit have been met.

  • Processing time

    A decision on the application will be made as soon as possible. The processing time depends, among other things, on whether the information provided is complete and whether the required supporting documents have been submitted.

  • Legal basis

  • Legal remedy

    • Objection within one month of notification of the administrative decision
    • File a lawsuit with the Social Security Court within one month of receiving notice of the decision on the appeal
  • Additional Information

Help with accessibility

  • General

    We endeavor to make our websites accessible. You can find details on this in our accessibility statement. You can send us suggestions for improvement via our feedback form Report accessibility.

  • Font size

    To adjust the font size, please use the following key combinations:

    Larger

    command
    +

    Smaller

    command

    Larger

    Ctrl
    +

    Smaller

    Ctrl
  • Keyboard navigation

    Use the TAB and SHIFT + TAB keys to navigate to the next or previous links, form fields, and buttons.

    Use the ENTER key to open links and interact with elements.

  • Contrast mode

    Press the following key combination to reduce or increase the contrast:

    Enlarge

    control
    option
    command
    .

    Decrease

    control
    option
    command
    ,
    Note: The shortcuts must be activated in the system settings of the operating system.

    Press the left ALT key + left SHIFT key + PRINT SCREEN to quickly turn high contrast mode on or off.

  • Invert colors

    Press the following key combination to switch the color inversion on and off:

    control
    option
    command
    8
    Note: The shortcuts must be activated in the system settings of the operating system.

    First activate the screen magnifier and then switch the color inversion on and off with the following key combinations:

    1. screen magnifier

    +

    2. invert colors

    Ctrl
    Old
    I
  • Screen magnifier

    Press the following key combinations to use the screen magnifier:

    Switch on/off

    option
    command
    8

    Enlarge view

    option
    command
    =

    Reduce view

    option
    command
    Note: The shortcuts must be activated in the system settings of the operating system.

    Switch on / Enlarge view

    +

    Reduce view