This page was automatically translated using the online service DeepL. The translation is intended to aid understanding and may contain language-specific inaccuracies. The official text is written in German. Any discrepancies or differences resulting solely from the translation are not legally binding. In case of doubt, the German version shall prevail. It is recommended to consult a qualified translator in case of doubt.

Home Health Care

  • Service description

    Insured individuals are entitled to in-home nursing care, which generally includes therapeutic care, basic care, and household assistance. This service is prescribed by a doctor and must be approved by your health insurance provider, provided that no other person living in the household is available to provide the care. The specific services covered depend on the individual’s medical condition:

    If home health care ensures the success of medical treatment, the costs of treatment-related care will be covered as long as it is medically necessary (supportive care). The health insurance plan’s bylaws may also provide for coverage of basic care and household assistance.

    If home health care can replace, prevent, or shorten a hospital stay, the costs of therapeutic care—and, if necessary, basic care and household assistance—are covered (hospitalization-prevention care).

    Anyone who needs assistance due to a serious illness or an acute exacerbation of an illness—particularly following a hospital stay, outpatient surgery, or outpatient hospital treatment—is eligible for what is known as “supportive care” (basic care and household assistance).

    For hospital avoidance care and supportive care, coverage generally lasts up to four weeks, depending on the medical condition. An extension for medical reasons is possible. Both services also include outpatient palliative care.
     

  • Procedure

    Home nursing care must be prescribed by a doctor. Please check with your treating doctor or your statutory health insurance provider.

  • Prerequisites

    • Care is provided in your home, within your family, or at another suitable location—in particular, in assisted living facilities, schools, and preschools—and, in cases of particularly high care needs, also in workshops for people with disabilities.
    • No one living in your household is able to provide the necessary care and support for the patient
    • This service was prescribed by your doctor and approved by your health insurance provider.
  • What documents are required?

    You need a doctor's prescription.

  • What fees apply?

    If you are at least 18 years old and are not exempt from statutory copayments, you will pay a copayment of 10 euros per prescription and 10 percent of the costs for the first 28 days of treatment per calendar year.

  • Legal basis

  • Legal remedy

    If the health insurance provider denies the benefit, you can file an appeal. If the appeal is denied, you can file a lawsuit against the decision in social court.

  • Applications / Forms

    A prescription from a participating physician is required.

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